Privacy Policy

How Navirexora handles personal data when you use our AI project structuring assistants

Introduction

Many tools rush past privacy with vague promises. We take a more structured approach. This Privacy Policy explains how Navirexora collects, uses, shares, and protects personal data when you visit navirexora.sbs or use our AI project structuring assistants. It also describes your rights and choices under applicable laws, including South African regulations and, where relevant, the GDPR and similar frameworks.

Our assistants help teams turn intent into structured projects with milestones, owners, and timelines. To do that, we process certain information about you and your workspace. We aim to collect only what is needed, keep it secure, and give you clear ways to understand and manage how it is used. We do not promise specific results from using our tools, and results may vary depending on your data, governance, and execution, but we do commit to handling your personal data with care and transparency.

What data we collect

We collect personal data to operate navirexora.sbs, provide our AI project structuring assistants, communicate with you, and meet our legal obligations. This includes information you give us directly, data we receive automatically when you use the site, and limited details from trusted service providers. We aim to collect only what we need for clear, specific purposes and to avoid collecting sensitive information unless you choose to share it as part of your project content.

Information you provide directly

  • Contact details you provide, such as your name, email address, phone number, and organisation or team name.
  • Account details, including usernames, workspace memberships, roles, and basic configuration preferences you set.
  • Project related content you choose to enter into the system, such as descriptions of initiatives, milestones, owners, and timelines.
  • Support requests, feedback, or other communications you send us through forms, email, or meetings.
  • Marketing preferences, such as whether you wish to receive updates about new features or events related to our AI project structuring assistants.

Information collected automatically

  • Technical details about your device and connection, such as browser type, operating system, and basic configuration settings.
  • Log data about how you navigate the site, including pages visited, time spent, clicks, and referring URLs or campaign parameters.
  • Usage information about how you interact with our AI project structuring assistants, such as features used, prompts length, and frequency of roadmap updates.
  • Approximate location information derived from your IP address, used for security, localisation, and high level analytics.
  • Cookie identifiers and similar technologies that help us keep sessions secure, remember preferences, and understand aggregated behaviour.

How we use your data

We use personal data to provide, protect, and improve navirexora.sbs and our AI project structuring assistants, to communicate with you, and to meet legal and regulatory duties. The main purposes are described below, together with examples of how they support a structured planning experience for your team.

  • To create and manage accounts, workspaces, and access controls so that only authorised people can view or edit specific project structures and roadmaps.
  • To deliver AI generated project structures, milestones, and timelines based on the information and prompts you provide to the assistants.
  • To personalise your experience, such as remembering preferred views, languages, or notification settings within your workspace.
  • To monitor performance, troubleshoot issues, and improve the reliability, security, and usability of navirexora.sbs and related services.
  • To analyse aggregated usage patterns, such as which features are most used, to inform product decisions and support capacity planning.
  • To send service related communications, such as security alerts, important updates, and information about changes to this Privacy Policy or related terms.
  • To meet legal, regulatory, tax, and accounting obligations, including responding to lawful requests from authorities where required.

Our commitment: We treat privacy as part of the structure around your projects, not an afterthought. This Privacy Policy explains how Navirexora collects, uses, and protects personal data when you visit navirexora.sbs or use our AI project structuring assistants. We follow applicable South African laws and, where relevant, international standards such as the GDPR, and we design our systems so you can understand what happens to your information and exercise meaningful choices.

When we share data

We may share personal data with carefully selected service providers who help us run navirexora.sbs, host infrastructure, process payments, send communications, or provide analytics and security. Where required, we may also share information with regulators, law enforcement, or professional advisors. We do not sell your personal data, and we require third parties to handle information in line with contractual, legal, and security obligations.

Service providers

We work with third party service providers to host infrastructure, store data, send communications, provide analytics, and support other functions needed to run navirexora.sbs. These providers may process personal data on our behalf and are required to handle it in line with contractual obligations, including confidentiality, security, and restrictions on how the data may be used.

Legal and regulatory requirements

We process certain data to meet legal and regulatory obligations, such as maintaining business records, complying with tax and accounting rules, and responding to lawful requests from authorities. In some cases, we may need to retain limited information even if you request deletion, where the law requires us to keep it for a defined period.

Anonymous and aggregated statistics

We may create anonymous or aggregated statistics from usage patterns, such as how often certain features are used or which roadmap views are most popular. These statistics do not identify you directly and help us understand, at a high level, how teams interact with our AI project structuring assistants.

Your rights and choices

Depending on where you live and how the law applies, you may have rights over your personal data, including to access, correct, delete, or restrict certain processing, object to some uses, and request portability. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with a data protection authority. We respect these rights and will respond in line with applicable legal requirements.

  • You can ask us whether we process your personal data and request a copy of the information we hold about you in a commonly used format.
  • You can ask us to correct or update personal data that is inaccurate, incomplete, or outdated in light of the purposes for which it is processed.
  • You can ask us to delete certain personal data, for example where it is no longer needed, you withdraw consent, or you believe we processed it unlawfully, subject to legal and operational limits.
  • You can request a copy of certain personal data in a structured, commonly used, machine readable format and ask us to transfer it to another organisation where technically feasible.
  • You may object to certain types of processing, such as direct marketing or processing based on our legitimate interests, where your particular situation justifies it.
  • In some situations, you can ask us to restrict processing of your data, for example while we verify its accuracy or consider an objection you have raised.

To exercise your rights, please contact us using the details on our contact page and clearly describe your request. We may need to verify your identity before acting and may not always be able to comply fully, for example where legal obligations require us to keep certain records. We will explain our response and the reasons behind any limitations, as required by applicable law.

How we protect your data

We use a combination of technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No system can be perfectly secure, but we aim to reduce risk by limiting access, encrypting data in transit and at rest where appropriate, and monitoring for unusual activity. We encourage you to use strong, unique passwords and to keep your own devices secure.

Technical measures

  • Using encryption in transit, such as HTTPS, to protect data as it moves between your device and our services.
  • Applying encryption or other safeguards to certain data at rest within our infrastructure.
  • Implementing access controls, authentication, and logging to help prevent unauthorised access and support security reviews.
  • Running regular updates, maintenance, and monitoring to address vulnerabilities and support service stability.

Organisational measures

  • Limiting access to personal data to authorised team members who need it for their role.
  • Providing guidance and internal policies on data protection, security, and responsible use of AI tools.
  • Using confidentiality agreements and role based permissions for staff and service providers.
  • Reviewing our processes periodically to align with evolving legal and regulatory expectations.

How long we keep data

We keep personal data only for as long as needed to provide our services, manage our relationship with you, comply with legal obligations, and resolve disputes. Retention periods may vary depending on the type of information, the nature of your use, and regulatory requirements in South Africa and other relevant jurisdictions.

  • If you create an account, we may process your name, contact details, login identifiers, workspace membership, and basic usage preferences.
  • We may use de identified or aggregated project structures, prompts, and usage patterns to improve our models and planning logic, while aiming to avoid using information in a way that identifies you personally.
  • If you contact us, we may process the content of your messages, meeting notes, and related communication preferences to respond and keep a record of our interaction.
  • If relevant, we may process limited billing information, such as invoicing details, transaction records, and payment status, handled through secure payment partners.
  • If you opt in, we may process information about your interests, interactions with our messages, and preferred communication channels to send relevant updates.

When data is no longer needed, we aim to delete it or anonymise it in a way that does not reasonably allow you to be identified. In some cases we may keep limited records for compliance, audit, or security purposes, even after an account is closed.

International data transfers

We may process personal data in, or transfer it to, countries outside your own, including locations where data protection laws may differ from those in South Africa. When we do this, we aim to use recognised safeguards, such as contractual clauses or equivalent mechanisms, to help protect your information and respect your rights.

  • Using data centres and cloud providers that apply recognised security and compliance standards.
  • Putting contractual safeguards in place, such as standard contractual clauses or equivalent protections, where required.
  • Limiting transfers to what is necessary to provide our services and support operations, while considering where teams and infrastructure are located.
  • Reviewing third party practices periodically to help ensure they continue to offer appropriate levels of protection.

Use of cookies

We use cookies and similar technologies to keep navirexora.sbs secure, remember your preferences, and understand how visitors use our AI project structuring assistants. Some cookies are essential for basic functionality, while others support analytics or marketing. You can manage your preferences through browser settings and, where available, on site controls. For more detail on the types of cookies we use and your options, please read our Cookie Policy, updated for September 12, 2026.

Cookies and similar technologies

  • Essential cookies support core functionality, such as secure login, session management, and protection against misuse or unauthorised access.
  • Performance cookies help us understand how visitors use the site, which pages perform well, and where users encounter friction, using aggregated analytics.
  • Personalisation cookies may help tailor content or suggestions to your preferences, such as remembering which roadmap views you use most often.
  • Functionality cookies remember your choices, like language, region, or preferred view settings, to provide a more consistent experience.

You can adjust cookie settings in your browser at any time. Blocking or deleting certain cookies may affect how smoothly the site and our assistants operate, especially features that rely on session continuity or saved preferences.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we explain our practices. When we do, we will revise the effective date and, where appropriate, provide additional notice through email, product messages, or banners on the site.

  • If we make material changes to this Privacy Policy, we will update the effective date at the top of the page.
  • Where appropriate, we may notify you through email, in product messages, or prominent notices on navirexora.sbs.
  • We encourage you to review this Privacy Policy from time to time to stay informed about how we handle your personal data.
  • Continued use of navirexora.sbs after changes take effect will mean you accept the updated Privacy Policy, to the extent permitted by law.

Significant changes will be highlighted where possible, but we recommend revisiting this page periodically, especially when you expand your use of our AI project structuring assistants or adjust how your teams work with project data.

How to contact us

If you have questions about this Privacy Policy, how we handle your data, or how to exercise your rights, you can contact us using the details on our contact page. We aim to provide clear, practical responses and may ask for reasonable information to verify your identity before acting on certain requests.

Navirexora

5 Buitengracht Street, CBD, Cape Town 8001 South Africa

Phone: +27412273064

Email: content@navirexora.sbs

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